top of page

Counselling and coaching for individuals, couples, grief & loss and women's wellbeing in Adelaide's southern suburbs.

Reach-out Counselling Joanna Tinsley Women's General Mental Health Relationships & Conflict Resolution Grief & Loss

"Don't let anyone who hasn't been in your shoes tell you how to tie your laces..."

Why would I choose counselling and what can it do for me?

Making the decision to talk with a counsellor about thoughts, how you are feeling, what you may want to change or need in life, or something you just can't get past, can be the very first step toward re-investing in yourself.  Together, we can explore where you are and where you want to be, and then form goals and methods to reach those goals,  providing perspective and collaboration.

 

I offer my counselling in a manner where my clients can trust me and rely on being provided with a  confidential, non-judgemental, non-directive, supportive and safe place.  I provide person-centred counselling, where you are respected as being the expert in your own life.  I am not here to judge or label you.  I aim to be alongside you, working with you throughout your new journeys.

   

What will my first session look like?

The counselling process is all about informed choices, transparency and...you.  Your first session will mainly involve us getting to know each other.  However, your first session will also be an extension on the counselling contracting process.  What that means is, we will both go through the counselling process and contracting together, to ensure that you are completely informed and across all aspects of what to expect from counselling.  This is especially important as it allows you to clarify, confirm and talk further about the counselling process and our working relationship.
 

From there, we can explore further why you have come to counselling and what the next steps, planning and focus will be for subsequent sessions together.

​​

Do I have to be in an office space for face to face counselling?

No, we have the option of a cafe, sitting in a park, or another safe and private space that is mutually agreed upon.  There are plenty of options!

​​

What approaches and therapy styles does Reach-out Counselling use?

My counselling is eclectic in nature.  With this approach, I tailor my counselling to meet the unique needs of each individual, as that is what we all are!  I draw from the following approaches (not limited to):

 

  • Person-centered counselling
    (You are the expert in your life. My role is to support you, not tell you what to do—so you can work through things in your own way and at your own pace).
     

  • Cognitive Behavioural Therapy
    (Think of it as investigative and reflective work for your brain.  You learn to spot unhelpful thoughts, figure out if they’re telling the truth and then swap them out for thoughts that actually help you get through the day).
     

  • Acceptance & Commitment Therapy
    (Ever wish you could stop fighting with your own brain?  ACT is about noticing your thoughts and feelings, not getting stuck arguing with them, and committing to actions that actually make your life richer and more meaningful).
     

  • Solution Focused Therapy
    (No need to dig through your past like a detective—this one’s about looking forward. It’s like having a GPS for your life: we focus on where you want to go and how to get there, step by step, without obsessing over all the wrong turns you took yesterday).
     

  • Mindfulness-Based Therapy
    (This is the “pause button” for your mind.  You learn to pay attention to the present moment.  Think of it as training your brain not to worry about the past or panic about the future).

 

Are there any rebates and do I need a Mental Health Care Plan?

Currently, counselling is not funded by Medicare.  What this means though, is that you are not required to see your GP and gain a Mental Health Care Plan to access and benefit from my services.  You have complete agency over your therapeutic journey.

 

 

 


Is my counselling confidential?  Will my information be safe and who has access to it?

Your information is safe and secure with Reach-out Counselling and I hold your privacy, confidentiality and safety with the utmost importance.  I am bound to and adhere to privacy and confidentiality requirements and legislation as set out in the Australian Counselling Association’s Code of Ethics and Practice. 

 

Digital information is secure and encrypted within the industry standard CRM (PowerDiary) and backed up using encrypted data backup solutions.  Paper-based information and files are stored securely in a locked filing cabinet.

 

There are some exceptions to confidentiality and privacy regarding your information.  These are as follows:

  • Where I become aware of any immediate risk of safety, threats or actions of harm toward you or people around you.

  • Any awareness of risk toward children, including but not limited to, child abuse and neglect

  • If your information has been subpoenaed from a Court of Law or is required for legal reasons.

 

Do you only focus on Women?

My counselling is open to everyone regardless of gender or identification.  Life's challenges span across all walks of life, so please get in touch if you would like to talk.

 

​​

Am I locked into counselling?

No, there are no set amount of sessions or lock-in periods with Reach-out Counselling.  I will be there alongside you for as many sessions as you require.

 

I also offer free check-in calls to all clients who may feel they have reached the end of their counselling journey.  This is to ensure that I honour my duty of care to you, ensuring that you are in the best position possible to cease therapy and to ensure that I have done all I can for you from a therapeutic perspective.

 

How often do I need to have sessions?

Session frequency will be discussed with you in our initial session.  Often this may change throughout your counselling as you progress through.

 

What if my counsellor is just not quite right for me?

That is absolutely fine.  As part of my service, I offer a free 15 minute no-obligation chat where we can both determine if I may be of benefit and be right for you.  If (throughout subsequent sessions), you or I feel that we may not be quite the right match for each other, that is no problem at all.  I will assist with referring to another counsellor or allied health professional.

  

Is every session just likely to be the same?

Your counselling sessions will most likely vary along your journey.  I apply a bespoke and tailored approach to each and every individual.  As such, factors such as progress, determining what works best for you and changes in your requirements and frame-of-mind will determine the unique path that your counselling journey follows.

 

Can I only have face-to-face counselling?

Whilst face-to-face counselling brings with it numerous advantages, I understand that for some, this may not be practical or possible. 

 

Therefore I offer the following alternative methods as I am passionate about being able to provide as much accessibility to the benefits of counselling therapy as possible:

 

  • Phone counselling (telehealth) session

 

What is Reach-out Counselling’s cancellation policy?

To ensure I am able to deliver the best service possible to everyone, Reach-out Counselling has the following cancellation policy:

  • Cancellation within 24 hours of booked session will result in a cancellation fee of $50.00.

  • Cancellation on the day of session, or missed sessions will require the full fee to be paid (applicable to the fee schedule as listed).

 

Can I see another therapist at the same time?

You absolutely can.  I do advise however, to be mindful of risking overload or feeling overwhelmed.

 

Are after-hours appointments available?

After-hours sessions are available upon discussion with your counsellor.

 

When is payment required?

Payment is required prior to your session or electronically via transfer on the day of your counselling session.  Invoices can be issued under certain special circumstances as discussed with practitioner and client.  Invoice payment terms are strictly seven (7) days from the date of invoice.

​​

How do I start?

Easy!  Just leave your details via the contact form and I will be in touch within 24 hours.  Alternatively, please feel free to call me on 0407 760 181.  If I can't answer straight away, please be re-assured that I will return your call as soon as I am able.  There is no pressure or expectations...it would be great to simply have a chat to see if we will be a good fit for each other.

REACH OUT BUSINESS CARD BACKGROUND.png

© Reach-out Counselling 2024

ABN: 45082449257

Australian Counselling Association Joanna Tinsley
Joanna Tinsley, Reach-out Counselling, Women's General Mental Health, Relationships & Conflict Resolution, Grief & Loss Counselling Adelaide
Grief & Loss Counselling Reach-out Counselling
bottom of page